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Fintechs Are Driving Customer Expectations, but Banks Should be Wary of the ‘Hype Cycle’

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EXCLUSIVE--Fintech startups are definitely driving change within the financial service industry--no surprise there--but more than providing some necessary technical upgrades, fintech has established such a place in the industry that is now driving what customers expect from their banks. This is according to Peggy Mangot, senior vice president, innovation, for Wells Fargo, who spoke on ...Read More

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