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Chase Beats PNC As Top Bank in Customer Service Satisfaction Report

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JPMorgan Chase took the number one spot in customer service in J.D. Power's annual National Banking Satisfaction Study, beating last year's winner PNC Bank by a few points, but the rest of the contenders stayed in the same place as last year.  The report, released yesterday, took into account convenience, seamless digital offerings, UX, strong checking account […]

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