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Trouble Cooking at Burger King’s Mobile Payments Vendor

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Earlier this week, Burger King Worldwide Inc., the nation’s second-largest burger chain, announced that it would unveil an application that will allow for mobile ordering and payments this year. The app will be introduced next month, and should be in all of Burger King’s more than 7,000 US stores in “a few months,” according to a Chicago Tribune report. Let’s hope. It turns out that Burger King is using a company called Tillster for its app development. Tillster, which was rebranded last November from EMN8, appears to have a strong foothold in mobile payments for retail food, with a client list that includes Pizza Hut, Subway and Taco Bell. Tillster also seems to be a miserable place to work. The company has a 2.1 rating on Glassdoor, the online workplace review site. Only 27% of its employees “recommend the company to a friend.” This compares to Bank of America, for example, which has a 3.2 employee approval rating and a 63% recommendation rate. Moreover, employees say on Glassdoor that they are not sure Tillster will remain a viable enterprise. Just a couple of weeks ago, an employee who has been with the company for more than a year wrote this [...]

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