How did your payment processor do last month? Most companies will cite a 95% success rate in processing payments, according to payment gateway Spreedly, but the company’s data does not support this. Far from it. Spreedly has been tracking the success rate of its payment processors since last August — the service began just a year ago, in March 2013 — and unfortunately, some of those processors fell 20% to 30% below that 95% number. Here are the six worst-performing payment processors from Spreedly’s GatewayIndex for January and February 2014: Rank – Feb ’14 Processor Feb ’14 Success Rate Jan ’14 Success Rate 1 Wirecard 71% 74% 2 Authorize.net 75% 70% 3 Garanti 76% 73% 4 Paymill 76% 77% 5 Ogone 79% 76% 6 WorldPay 79% 78% A 70% success rate, to be clear, means 3 out of 10 transactions fail. That’s not good. Litle & Company, a Vantiv company, was a standout, with a 96% success rate both months, leading all processors. SecurePay and Balanced also had 96% success rates in February. In January, PayPal‘s success rate in January sank to 64%, worst in the ranking. It improved to 85% in February. Spreedly began life as a subscription service for media [...]
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