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Can Technology Save Bank Branches?

PREMIUM - When was the last time you went to your bank branch to deposit money? Still thinking? That's because most of the daily banking activity has shifted from branches to the smartphone. But that's...

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USAA Tops Two Separate Mobile Banking Surveys

Customer satisfaction is the best way to measure the success of a banking app. Even with the most innovative features, if a mobile app doesn’t please customers, then what’s the point, right? As the...

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How Instabank Is Using Technology to Meet Clients – Wherever They Are...

While many businesses have goals, few are moving towards them as successfully as Instabank. In its two years of operation, it has already issued loans totaling over $370 million in Norway and expanded...

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Your 2013 State of Banking Predictions for This Year Were Right on the Money

PREMIUM —In 2013, Bank Innovation asked readers to predict the state of innovations in banking for 2018. Data collected in the September 2013 Bank Innovation survey showed that our readers had...

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Starling Is the U.K.’s First Bank to Offer Google Pay In-App [VIDEO]

Mobile-only challenger bank Starling announced last week that Google Pay has been added to their mobile app for Android. Users can establish an account in-app, within minutes. They can also link a...

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The Facebook Files: Here’s the Financial User Data Facebook Really Is — and...

There are boundaries, with a fair amount of grey areas, around what financial data Facebook will share with its partners, presumably including Royal Bank of Canada. In a massive release of information,...

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Service Messaging Can Be Your Most Effective Marketing [SPONSORED]

81% of mobile customers use notifications and alerts in their mobile banking apps. The majority of these will be transactional and service oriented in nature, which notify individuals about a variety...

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The Facebook Files: HUD Investigation Into Facebook Data Practices Appears to...

The Department of Housing and Urban Development’s investigation into data usage at Facebook related to housing and financial services advertising appears to continue, despite signs that it had been...

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Bank of America’s Goal Is to Have 50% of Sales Come Through Digital

PREMIUM - Digital channels will play a larger role in increasing Bank of America’s deposit growth, a key part of the bank's business strategy. Currently, 26% of BofA's sales come from its digital...

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Credit Unions Move (Slowly) Toward Zelle

PREMIUM - Millennials have Venmo, banks have Zelle, but what’s the P2P payments preference for credit unions? It’s not that credit unions cannot connect to the bank-backed (and bank-owned) payments...

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Poland’s Alior Bank to Launch Standalone Challenger Bank

PREMIUM - Add another challenger bank to the mix, this time in Eastern Europe. Polish bank Alior is working on launching a digital-first bank later this year, Bank Innovation has learned. Alior Bank,...

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The Facebook Files: Royal Bank of Canada, Facebook Differ On Why Bank Had...

Royal Bank of Canada and Facebook today offered differing versions of why the social media company continued to give the bank extraordinary access to customer data after Facebook said publicly that it...

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Get Ready for the Bank of the Gig Economy

PREMIUM — What do Under Armour and Apple’s Beats by Dre have in common? Talent has been recruited from both companies to kick-start a bank that’s a non-bank. “We don’t want to call ourselves a 'bank';...

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Where is PayU Headed? Follow the Money

Emerging markets payments platform PayU is building an in-house data science team. The company’s latest rounds of investment and acquisitions pointed to something big, and this seems to be part of it....

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Venmo Announces It Will Remove Payment Functionality from Website

Social payments platform Venmo is phasing out certain functionality on its website, venmo.com, including allowing people to make payments there. Wait, what? “Over time you may see less functionality on...

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Fintech Unfiltered: N26 Decides Against Banking License for U.S. Launch...

Should fintech companies with banking ambition get a license or partner with a bank for one? This is an important distinction for a challenger bank, almost an existential question.  Berlin,...

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Zelle and Insurance on the Roadmap for BBVA Compass’s Mobile App

PREMIUM -  The mobile app is at the top of most banks’ digital strategy. This is especially true for José “Pepe” Olalla, head of business development at BBVA Compass, the U.S. subsidiary of the Spanish...

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Finastra Gains Foothold Among Community Banks with Malauzai Acquisition

Finastra, which was formed from the union of Misys and D+H, and calls itself the world’s third largest fintech company in the world, has acquired American software company Malauzai in an attempt to...

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Support for Realtime Payments Increases Among Banks

PREMIUM – More U.S. banks are awaking to the idea that supporting realtime payments (RTP) could add value not just to their customers, but to their revenues. A new report titled “2018 Global Payments...

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PayPal Makes a Grab for Marketplace Payments with Hyperwallet Acquisition

PayPal made a strong move into the group payments space with the announcement it will purchase Hyperwallet for $400 million. The deal is expected to close in the fourth quarter. Hyperwallet allows for...

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