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Proper Use of Chatbots, IoT Could Bring Trust Back to FIs

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SAN JOSE, Calif. — Chatbots and IoT could reach the fullest impact on the banking world by working within the existing financial infrastructure, instead of trying to disrupt it, according to an expert panel at Bank Innovation 2017. These technologies should be thought of as additional channels connecting consumers, clients, and issuers to the financial […]

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