Proper Use of Chatbots, IoT Could Bring Trust Back to FIs
SAN JOSE, Calif. — Chatbots and IoT could reach the fullest impact on the banking world by working within the existing financial infrastructure, instead of trying to disrupt it, according to an expert...
View ArticleSay Hi to Eno, CapOne’s New Bot [Video]
Capital One has entered the chatbot marketplace today, announcing the launch of its very own banking bot, Eno. According to the bank, Eno uses artificial intelligence or natural language processing to...
View ArticleNew Features May Be Arriving for Chase Pay, Post MCX Acquisition
JPMorgan Chase will acquire Merchant Customer Exchange (MCX) payments tech – a network of the largest U.S. merchants, which ran a short-lived CurrentC pilot last year – the companies announced on...
View ArticleD+H, Misys Merger Will Create $2B Fintech Company
Vista Equity Partners will acquire Canadian financial services provider D+H, and merge it with Misys — financial software provider — the company announced today. The merger will create, what appears...
View ArticleWells Digital Guru Talks Innovation Groups, AI, and Banking’s ‘Uber’ Moment
How do you choose where to focus your innovation team? Marie Floyd, senior vice president of digital customer experiences for Wells Fargo, has some tips. Floyd, who joined Wells Fargo in 2015, has...
View ArticleEuronet Squares Off With Ant For Purchase of MoneyGram
Let the battle begin. E-payments provider Euronet Worldwide announced an offer to buy MoneyGram, a U.S.-based money transfer service, for $15.20 per share in cash–an offer higher than the original...
View ArticleStripe Wins All of Indiegogo’s Credit Card Business
The crowdfunding platform Indiegogo has moved its payment processing for not-for-profit campaigns to Stripe, Bank Innovation has learned. Indiegogo’s for-profit payment processing already relied solely...
View ArticleIt’s Too Early for Google to Cry Havoc on PayPal
Google’s most recent play on payments doesn’t seem to have rattled PayPal. Yesterday, the tech giant announced the ability for users to pay each other from their Android Gmail apps—which, yes, is a...
View Article6 Innovation Ideas for 2017 and Beyond Page 2
Treat Startups Same as Banks Youth and skill, or age and experience? This is something that has been long debated in the financial world, since the Fintech Golden Age roared in after 2008. The fact is,...
View ArticleVantiv Beats FirstData as Largest U.S. Merchant Acquirer
Payments services provider Vantiv becomes the largest U.S. merchant acquirer, beating FirstData for the first time in 20 years. According to Nilson Report, released this morning, Vantiv increased...
View ArticleP2P Set to Grow to More Than $3B By 2020
The P2P market is set to grow to $318 billion by 2020, thanks to increased consumer desires for faster services, more convenient payment methods (such as mobile), and a decreasing interest in cash...
View ArticleAre Consumers Dropping ACH Post Visa, Mastercard Deal with PayPal?
Remember how PayPal ended the (supposed) war on Visa, and then on Mastercard? Last year, both of these payment networks sealed a deal with PayPal, giving the company access to payments via Visa and...
View Article6 Innovation Ideas for 2017 and Beyond
What’s keeping bankers awake at night in 2017 – and what’s helping them leap out of bed in the morning, ready to help make customers’ financial dreams come true? We got a glimpse of this at Bank...
View ArticleFlywire Expands to International B2B Payments
Boston-based money transfer firm Flywire has launched a new offering, targeted at international business-to-business (or B2B) payments. The fintech will enable faster settlement between businesses,...
View ArticleFifth Third to Enable Payments Advisory Solutions for Corporate Clients
Payments is an important part of any bank’s business. But for some, like Fifth Third, payments business is an area of differentiation. In 2016, revenue from payments business made up 15% of the bank’s...
View ArticleFIs are Getting Good at Mobile Service (But Not Great)
Customers are ready to acquire their banking products through mobile. And banks are preparing too — just very slowly. The top area of “mobile readiness” is, naturally, personal banking products. In...
View Article5 Questions with IBM’s Cognitive Engagement Expert [VIDEO]
IBM Watson needs no introduction. The company has a huge number of bank and FI partners, all working to make financial services “smarter.” “We are focusing on moving banks into this cognitive banking...
View ArticleSouftjourn Demoes Cryptocurrency for Employee Rewards
Cryptocurrency and blockchain offer many potential benefits to banking customers, such as faster and more secure cross-border payments. But how about bank employees? A software development company...
View ArticleBitcoin, Don’t ReHash Old History
Hard fork — the two words you need to start an on-going, industry-wide debate in cryptocurrency. Most of the time, the debate surrounds the history of Ethereum, and its old, but still contested,...
View ArticleFiserv Takes on Stripe and Dwolla with New Payments SDK for Businesses
Fiserv is taking on Stripe with a new ACH payments tool for businesses called Fiserv Payment SDK. Fiserv announced its new SDK for ACH business payments today at FinDEVr. Unusually for Fiserv, which...
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