Banks Need to Think of Their Customer Service in Terms of Seconds, Not...
EXCLUSIVE—Consumers are impatient, and growing less and less inclined to fill out the long forms necessary to apply for a loan, mortgage, or other financial service. This is why banks need to use their...
View ArticleGoogle to Expand Tez Outside of India
Google is looking to expand Tez, the mobile payment platform it launched in India last year, to other markets in Asia this year, the Internet company said. The company will expand its platform to one...
View ArticleBoston Startup Nift Raises $16.5M for Business Gift Cards
Boston-based startup Nift has raised $16.5 million in a Series A to fund its platform for “business gift cards,” a way for local businesses to drive customer engagement by providing gift cards to their...
View ArticleIPad Users Are Rare, but Move More Money
While mobile banking has become mainstream, the same cannot be said for banking via tablet: in fact, the amount of users that conduct their banking on a tablet is “almost nonexistent.” This is...
View ArticleFirst Financial Bancorp Completes Merger with MSFG
EXCLUSIVE—Cincinnati-based bank First Financial has officially merged with Mainsource Financial Group, a deal that will grow the bank’s asset size to approximately $14 billion, the bank announced...
View ArticleBlockchain Startup BitPay Raises $40M for Asia Expansion
BitPay, a blockchain payments company, closed a Series B of $40 million yesterday, the company announced. The money, as previously mentioned by the startup, will go towards expanding its international...
View ArticleWalmart Partners with MoneyGram to Launch International Money Transfer...
Retail giant Walmart announced today the launch of a global money transfer service called Walmart2World. The Walmart2World service is extension of its U.S.-based money transfer service, it launched in...
View ArticleStartup HitKey Looks to Untap the Potential of Keyboards in the Payments...
EXCLUSIVE - There is a lot to be said about keyboard applications and their untapped potential in the payments space. Hoping to bridge that gap is Aditya Haripurkar, who founded HitKey last June, and...
View ArticleSquare Brings Cash App to the UK
Payments processor Square is opening its Square Cash app to customers in the United Kingdom, the first international market where it will be available outside of the United States. UK users will be...
View ArticleApple Pay Goes to Brazil
Mobile payment platform for Apple users, Apple Pay is now available in Brazil thanks to a partnership with the country’s biggest private lender, Itaú Unibanco Holding SA, the company announced today....
View ArticleU.K. Challenger Bank Monzo Sees 94% of Active Users Upgrade at End of Beta Phase
Good news for U.K. challenger bank Monzo today as 94% of active users have upgraded to the new full current account. But while 362,000 users have chosen to upgrade their accounts, about 98,000 have...
View ArticleBanks Slow to Embrace Realtime Payments
EXCLUSIVE – When The Clearing House (TCH) rolled out realtime payments last November, one would think banks would quickly jump on that bandwagon, right? Wrong, according Vinay Prabhakar, head of...
View ArticleBank Cybersecurity Regs Are ‘Inadequate,’ JPM’s Dimon Declares
EXCLUSIVE—Artificial intelligence, cybersecurity efforts, and new digital innovations in consumer banking are all areas JPMorgan Chase is looking to tackle this year, CEO Jamie Dimon told shareholders...
View ArticleMobile Payment Innovation Shouldn’t Be a Rush Towards the ‘Shiniest Object,’...
Mobile payment providers should focus on the simple things, not only beating their competitors, when it comes to innovation—at least according to Fiserv, who noted as much in a recent white paper....
View ArticleStripe Targets Startups Businesses With Billing Tool
Payments company Stripe has created another billing platform to help developing software-as-a-service business with payments and revenue growth, the company announced yesterday. The tool, which is...
View ArticleBanks Aren’t Addressing ‘Real, Human Problems,’ Monzo CEO Says
EXCLUSIVE— Banks need to focus on fixing all of the little problems humans encounter in daily life, rather trying to sell more mortgages and credit cards to their users, Tom Blomfield, CEO of UK...
View ArticlePayPal Collaborates with M-Pesa for International Payments
PayPal is partnering with M-Pesa, a popular mobile wallet service in countries like Kenya, allowing M-Pesa customers to make global payments to merchants on the network, the companies announced...
View ArticleAmazon Eyes P2P Payments with Alexa
E-commerce company Amazon is debating a P2P payments feature that would allow users to make payments via its Alexa virtual assistant, a move that would push Amazon into competition with providers like...
View ArticleWill Voice Banking Become Mainstream? [VIDEO]
How are banks going to interact with their customers in the next five years? In the next ten? As the popularity of devices like Amazon’s Alexa-powered speaker grows, voice banking seems to be one of...
View ArticlePayPal Bank Partnerships Allow It to Offer Banking Features
Bank of PayPal, anybody? Well, according to a report by the Wall Street Journal, the payments company has been reaching out to certain customers to add certain banking features PayPal is offering....
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